Frequently asked questions
What is the return policy?
Returns are accepted within 30 days from the date of delivery.
To be eligible for a return:
- The product must be unopened and unused
To request a return, please contact us via email:
📧 kriglobe@gmail.com
United States Return Address
8420 Mariposa Ave
Citrus Heights, CA 95610
United States
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We ship to: United States, Canada, Mexico, Singapore, United Arab Emirates, United Kingdom
- Orders are prepared within 2–3 business days
- A tracking number will be provided once the order is shipped
- Estimated delivery time: 8–15 business days
- Delivery time varies by country
Where are your products manufactured?
All the goods in our store are manufactured by South Korea. We guarantee the most recent products and good quality.
How much does shipping cost?
- Flat shipping fee: $10
- Free shipping on orders over $100
Shipping costs are calculated at checkout.